Fundamento

About Fundamento

Fundamento unlocks excellent agent performance with an AI-powered frontline stack that is purpose-built for companies looking to demonstrate unmatched business outcomes. Companies can ensure agents ace every customer conversation by using Fundamento as an agent copilot to handhold them through customer interactions with guided workflows and prompts and to automate manual and repetitive tasks. Using Fundamento, companies can gradually transition from to complete L1 and L2 customer support automation, where agents can focus on tackling complex challenges while near-human AI bots handle upstream customer interactions.